Carpet Cleaning Chronicles
The Difficulty of Removing Pet Hair
Last week we had a client who was very upset with us because we did not remove all of the pet hair from her sectional. She insisted that our technician did not do a good job and refused to pay for her service. Sometimes this happens because a technician did not set...
Pros and Cons of Encapsulation Cleaning vs. Hot Water Extraction
While San Francisco and the rest of the Bay Area is known for its mild climate, the winter months are often very wet. Wet weather doesn’t generally drive people to get their carpets cleaned despite the fact that it’s a particularly dirty time of year. As a carpet...
Everything You Need to Know about Spots and Stains
Protect your carpets before you put your party pants on!
The holiday season is in full swing and we are joyful and spirited and somewhat careless as we entertain, attend parties and celebrate with mid-winter festivities. While it is important to have your carpets cleaned before and after your feasts, it is equally important...
Reappearing stains – stop them forever!
Why do some carpet stains reappear after a cleaning? Learn why here, and how to prevent them from coming back forever!
An Area Rug Education
The Difficulty of Removing Pet Hair
Last week we had a client who was very upset with us because we did not remove all of the pet hair from her sectional. She insisted that our technician did not do a good job and refused to pay for her service. Sometimes this happens because a technician did not set...
Don’t Trust a Carpet Cleaner who Cleans Area Rugs in Your Home.
Many (if not most) carpet cleaners will happily clean an area rug for you in your home with no stipulations or objections. In fact - many will insist! "Just let me take a quick pass on that rug while I am here!" When we were first starting out, we did the same. it...
Tricky Upholstery Challenges
The Difficulty of Removing Pet Hair
Last week we had a client who was very upset with us because we did not remove all of the pet hair from her sectional. She insisted that our technician did not do a good job and refused to pay for her service. Sometimes this happens because a technician did not set...
Saying Goodbye to the Light – Why Professional Cleaners Struggle in the Winter
Many people are affected by seasonal depression - this author included! The shorter days of winter mean we have only about nine hours of (weaker) sunlight to get everything done before the darkness comes and we step into the artificial light. Studies indicate that...
Learning About Leather
The Environmental Impact of Your Leather
Leather furniture is intimidating. It has a reputation of luxury and it is desired for its durability and long lastingness as well as sublime comfort while at the same time has somewhat of an environmental and humanitarian affront. There are so many “types “of leather...
Let’s Talk Leather
I’m going to shame myself in this post, and hope you all learn from my mistakes! About 8 years ago I bought a sofa set on Craigslist that had seen better days but wasn’t beyond help. I had my team restore it as a training exercise and it took us FOREVER, but it turned...
Carpet Cleaning
The Difficulty of Removing Pet Hair
Last week we had a client who was very upset with us because we did not remove all of the pet hair from her sectional. She insisted that our technician did not do a good job and refused to pay for her service. Sometimes this happens because a technician did not set...
What to do with Outdoor Cushions in Winter
It’s that time of year again. Fall is upon us and we are getting ready to hunker down and cozy up for the winter. As we turn towards the indoors, it’s important to remember to prepare our outdoor spaces for the winter. Our outdoor furniture can take quite a beating in...