We see a moderate amount of grass type rugs and wall-to-wall carpeting. We also see a lot of posts promoting them as an easy to clean and...
Cleaning Grass – Sisal, Jute, Seagrass and Hemp Rugs and Carpeting
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Water Stains on your Carpet and Upholstery and What To Do About Them!
Water Stains are a common problem in our industry. These are caused by both homeowners and by novice technicians. In the images below, the customer...
Wool Carpet and the Wet Dog Smell
I am open to suggestions for a better title to this post, because while wet dog is one of the smells we talk about here, it isn't the main one. Our...
An Education in Spots and Stains.
While we consider ourselves excellent at setting proper expectations with our customers, we do still get those who hear what they want, and don’t...
Will My Aging Leather Sofa Improve With Cleaning and Conditioning?
Fielded a question from the team today about a leather sofa. This came through an email from a customer Nicole. Nicole has a new baby, and as most...
An AirBnb Rental Gone Bad and Why Self Treated Stains Won’t Come Out
It’s the age old service company frustration. As a homeowner myself I am as guilty of it as everyone else. You mess something up, you try to fix it...