Our CUSTOMER LOYALTY Program
As a heavily referral based company, we have experienced explosive growth because of your referrals. We want to reward you every way we can. For every new client you refer to us, we will reward you with a 10% referral reward. You will receive a gift card that you may use for any of our services.
Here’s an example of how it works: You refer a new client to us. Let’s say they spend $500.00 for their cleaning job. We will automatically send you a gift certificate for $50.00. To redeem it, you simply present it toward a cleaning job, or mail it to our office for cash back and we will send you a check. It’s that easy!
Three Easy Ways to Refer and Earn
1) Have plenty of our business cards handy. This will direct people to our website and is the quickest way to get information about us. If you need them, contact us at 415-991-0500. Have your friends mention you during booking and we will take care of the rest. We will mail your reward at the end of the month in which we complete the job.
2) Email us or fill out this form and include the contact information of the person you would like us to contact. We will mail your reward card at the end of the month the service is completed. If you want to gift your reward, just mention “Forward My Reward” when you send their contact information and you can forward your reward immediately to your friend to be redeemed when they schedule their appointment.
3) Have your friends or family call us to book an appointment and mention you by name when scheduling. We will email you to notify you of the referral, and your reward will be mailed out at the end of the month which the service appointment is completed!
Program Rules
1) Customer Loyalty Program Rewards can be used just like cash toward any cleaning service. Simply hand the technician the card at the end of the service, and it is treated just like cash.
2) Customer Loyalty Program Rewards may be forwarded to friends when you refer them, or may be handed to anyone that you wish to share your reward with – even if they are a return customer like you!
3) Program Rewards MAY be combined with any other offer or discount and there is no limit to how many you may use for each service. You can pay for your entire cleaning (or tip your technician) using program rewards.
4) Each card may only be redeemed once – your technician will apply the amount toward your balance, and will return the card to the office as your payment.
5) If you don’t want to save your rewards for your next service, you can also opt to exchange them for cash! Simply send them to our office (41 Belvedere Street, Suite 1, San Rafael, CA 94901.) We will send you back a check within 14 days!
6) Please note – our drivers do not carry cash, so we cannot exchange rewards for cash or provide change at the time of service.